The Denver Metro Small Business Development Center is

Dream Focused, Business Minded

Code-Switching: How to Talk so Men Will Listen

This program looks at how men and women talk, their nonverbal communication and how they handle conflict in the workplace. Code Switching offers a way to “reach across the aisle” to open the lines of communication. This program is not saying that the way men do it is right and women should model that behavior. We do not want women to become men; rather as women we should embrace our attributes and integrate communication behaviors that meet the need of the immediate context. The goal is to incorporate both women’s and men’s communication talents and skills. Code Switching helps women crack the gender code and speak in common terms, so work gets done, conflict gets resolved and mutual understanding and respect prevails in the workplace.

Code Switching strategies go beyond mere common sense. This program provides cutting edge techniques that can be applied directly with immediate success.

What To Expect

  • Six two-hour sessions including interactive group work and guest speakers
  • Powerful presentations, plans of action, and tools
  • One-on-one consulting available
  • Define an assertive style of speech that is direct and fluent
  • Free registration to workshops at the Denver Metro SBDC while enrolled
  • Identify which of the 5 styles of managing conflict are most and  least used  
  • Draw a nonverbal personal profile of nonverbal actions that add and detract from credibility
  • Understand how sex differences in conflict impact women’s style
  • Cutting edge techniques that can be applied directly with immediate success

Registration Opens
January 15, 2020

Info Sessions
January 22, 2020 | 11 a.m – 12 p.m. | Register
February 5, 2020 | 11 a.m – 12 p.m. |  Register

Course Sessions
February 12 – March 18, 2020 | Wednesdays | 11:00 a.m. – 1:00 p.m.


Standard Course Fee
Individual Session Rate
Denver Metro Chamber Members

Meet Your Instructor:

Audrey Nelson, PhD., is an international trainer, key-note speaker; author and consultant who helps organizations increase their productivity and profitability through winning communication strategies. She specializes in gender communication, unconscious bias, inclusion, conflict management, generational and interpersonal communication skills. She holds a B.A., M.A. and Ph.D. in Communication with Post Doctorate work at Warnbrough College, Oxford, UK.

Audrey is the gender communication blogger for Psychology Today and the co-chair of Mile High Society of Human Resource Management Interpersonal PDG: Relationship Management, Global & Cultural Effectiveness, Communication.

Code-Switching Curriculum

Week 1
Code Switching

Introduction The Power of Social Engineering

Week 2
The 13 A’s to Axe
Examine imposter syndrome and fear of success

Week 3
Talk the talk
Linguistic Styles that undermine credibility.

Week 4
Nice Girls Don’t Do Conflict
(Pt. 1)
Understand how sex differences in conflict impact women’s style

Week 5
Nice Girls Don’t Do Conflict
(Pt. 2) 
Complete the Thomas-Kilman Conflict Mode Instrument

Week 6
Nonverbal Considerations
Draw a nonverbal personal profile

Drop and Transfer Regulations:
Drops: Any drop must be done within the first week. You will receive almost a full reimbursement – $50 will stay with the SBDC to cover hard costs. 
Transfer: Anyone wishing to transfer must do so within the first three weeks. The transfer must be to the next upcoming class.


Denver Metro Chamber of Commerce

1445 Market St., 5th floor
Denver, CO 80202

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